Practice Management Team
The practice Management Team consists of:
Practice Business Manager –Andrea Till
Andrea has direct overall responsibility for the management of the practice, working closely with the GP business partners to develop, achieve and maintain quality services across the practice, along with ongoing sustainability.
Organisational Manager – Louise Bendall
Louise works closely with Andrea and the practice team, monitoring services and planning ahead to maintain a consistently high level of care throughout the practice for our patients.
Clinical Manager – Nicola Fennell
Nicola leads the nursing and HCA team, but also works closely with the doctors , the managers and the practice teams to develop and maintain excellent standards of clinical care.
Dispensary Manager – Julie Stephens
Julie manages the day to day running of our Ruardean site and is also directly responsible for the dispensing team and dispensing services at both of our sites. Julie works closely with the doctors and supports the Clinical Pharmacist.
Our administrators liaise with hospitals and other organisations to arrange appointments and to receive and provide medical information. Administrators are responsible for registration, immunisations and cytology; they ensure your medical records are kept up-to-date and that you are invited to the practice if you need a review.
Receptionists are your first point of contact and welcome. They will assist you with appointment bookings, will provide you with information and are able to advise regarding care you need with our practice, but may need to ask some detailed questions in order to do this effectively.
All information is treated as strictly confidential.